Privacy Policy
Effective Date: June 2, 2025
This Privacy Policy describes how DownloadPage (“we”, “our”, or “us”) collects, uses, and protects your information when you use our service. DownloadPage is a product of Mockernut Ventures LLC.
1. Information We Collect
We collect the following types of information to provide and improve our service:
a. Stripe Integration Data
With your authorization, we access read-only data from your connected Stripe account, including:
- Checkout sessions (to verify purchases)
- Products and prices (to match to downloadable files)
We do not collect or store customer credit card numbers or other sensitive payment information.
b. Files and Download Content
We store digital files you upload in Cloudflare R2, a secure object storage platform. These files are served only after verifying a valid purchase. You are solely responsible for the contents of uploaded files.
We do not monitor, review, or moderate file content, and we are not liable for any legal, ethical, or reputational issues arising from that content. However, we may remove or disable access to files if required by law or if they violate our Terms of Service.
c. Account and Usage Data
We may collect metadata such as:
- Email address and login activity
- IP addresses and browser/device info
- Download history and timestamps
- Error reports and performance metrics
This information helps us deliver reliable, secure service and prevent fraud or abuse.
2. How We Use Your Information
We use your data to:
- Verify Stripe purchases
- Serve download links securely
- Provide customer support
- Analyze usage and improve performance
- Prevent abuse, fraud, and unauthorized access
3. Data Sharing
We do not sell or rent your data.
We share information only with trusted service providers as necessary to operate DownloadPage. This includes:
- Stripe (for payment verification)
- Cloudflare R2 (for secure file storage and delivery)
- PostHog (for privacy-respecting product analytics)
These providers may process limited metadata (such as request logs or anonymized usage stats) to help us understand how the platform is used and improve user experience. All third parties are required to treat your data securely and in compliance with applicable laws.
4. Security
We take reasonable technical and organizational measures to protect your data, including HTTPS, encryption-at-rest, access controls, and secure authentication. However, no method of transmission or storage is completely secure.
5. Data Retention
- Purchase metadata is retained while your account is active.
- Uploaded files remain available until deleted or until your account is closed.
- Access logs and analytics data may be retained for up to 90 days for security and diagnostics.
6. Your Rights
You may request to:
- Access or update your personal data
- Delete your account and all associated content
- Export your stored information
To exercise these rights, please contact us at [email protected].
7. Children’s Privacy
DownloadPage is not intended for children under the age of 13. We do not knowingly collect personal data from children.
8. Changes to This Policy
We may update this Privacy Policy periodically. Significant changes will be communicated via email or posted prominently on our website.